“Ramirez fixed my washing machine in under an hour in Rockwall! Found him through Google and he was great!”
Hope · Google review
R3M is based right here in Rockwall. That is why the same-day promise is easiest to keep in Rockwall itself: when a washer floods a laundry room in Stone Creek or a fridge quits in Caruth Lakes, I am usually already within ten minutes of you. I am Ramez, the owner, and I am the technician who shows up. No dispatcher, no second crew, and no guessing who is coming to your door.
Rockwall has a wide mix of homes, from the older neighborhoods around downtown and the lake to the newer builds north of I-30. That means I see everything from 20-year-old Whirlpool and Kenmore units that are worth keeping alive to newer Samsung, LG and Bosch appliances with control boards and sensors. I carry the common parts for both on the truck, which is why a lot of Rockwall repairs are finished on the first visit.
I regularly work in Downtown Rockwall, Stone Creek, Caruth Lakes, Breezy Hill, Chandlers Landing, Lake Ray Hubbard shoreline and north of I-30 near the Harbor. If you are anywhere in Rockwall or just outside it, you are in my area.
“Ramirez fixed my washing machine in under an hour in Rockwall! Found him through Google and he was great!”
Hope · Google review
“Ramiz fixed mu whirlpool dryer and did an amazing job in Rockwall”
Kero · Google review
“Ramez repaired my washing machine. He came out on time and repaired it in 30 minutes. Clean and professional. Now my washing machine drains and fills correctly. Would definitely recommend.”
Adam · Google review
Read all of our reviews on Google. Every one of them is from a real customer, and I reply to each one.
Dirty condenser coils and failed evaporator fans are the two things I fix most in Rockwall kitchens. Both are same-day repairs.
Drain pumps and lid switches. I keep the common ones on the truck.
Heating elements and clogged vents, especially in two-story homes with long vent runs.
Usually a drain pump, a clogged filter or a failed wash motor.
Bake elements, igniters and temperature sensors before the holidays.
Failed ice maker assemblies and water inlet valves.
Residential appliances of every major brand: Samsung, LG, Whirlpool, GE, Maytag, Kenmore, Frigidaire, KitchenAid, Bosch, Viking and most other major brands.
Not cooling, running warm, leaking water, noisy fan, ice maker down.
Not draining, not spinning, leaking, error codes, loud spin.
No heat, taking two cycles, not turning, burning smell.
Not draining, not cleaning, leaking, will not start.
Not heating, uneven baking, burner not lighting, door not sealing.
Gas burner clicking or not lighting, electric element dead.
Built-in and over-the-range microwaves not heating or sparking.
Humming, jammed, leaking or dead.
On most calls, yes. Home base. Most Rockwall calls get a same-day slot. If you call in the morning I can usually be there the same day. Later calls get the first slot the next morning.
I diagnose the problem first and give you a clear price before any work starts. You decide, and there are no surprises added afterward.
Samsung, LG, Whirlpool, GE, Maytag, Kenmore, Frigidaire, KitchenAid, Bosch, Viking and most other major brands. If you are not sure, call and ask.
Yes. Every repair comes with a warranty on the parts I install and on my work. If something I fixed acts up again, call me.
Yes. Condos, townhomes, rentals and single-family homes anywhere in Rockwall. If you are a property manager or a landlord, call and I will set you up so tenants can book directly.
Me, Ramez. R3M is a family-owned business and I am the technician on every job. You will not get a different person each time.
Honest diagnosis, a clear price before any work starts, and a warranty on every repair.