R3M Appliance Repair
Same-day service · Family-owned · Warranty on every repair

Refrigerator Repair in Rockwall, TX

A fridge that is warming up is the one call I move to the front of the line. Food is on the clock. I am Ramez, owner of R3M Appliance Repair, and I fix refrigerators in Rockwall and the cities around it, usually the same day you call. Most of the time it is one failed part and the unit has years left in it.

✓ 5.0 stars on Google, 200+ reviews✓ Owner-operated, no subcontractors✓ Clear price before any work starts
Symptoms

What your refrigerator is telling you

The problems I see most, what usually causes them, and how I fix them.

Fridge warm, freezer still cold

Usual cause: Failed evaporator fan, defrost heater or defrost thermostat. Frost builds on the coil and air stops moving.

What I do: I clear the frost, test the defrost circuit and replace the failed part. Same-day in most cases.

Both fridge and freezer warm

Usual cause: Dirty condenser coils, a dead condenser fan, a failed start relay or, less often, the compressor.

What I do: Coils and fans are quick. If it is the compressor I tell you the real cost before anything is touched.

Runs all the time, loud or clicking

Usual cause: Condenser coils packed with dust or pet hair, or a compressor start relay clicking on and off.

What I do: Coil cleaning and a relay are both under an hour.

Water on the floor or inside

Usual cause: Clogged defrost drain, cracked water line to the ice maker, or a failed door gasket.

What I do: Drain clears, line and gasket replacements done on the spot.

Ice maker stopped

Usual cause: Water inlet valve, frozen fill tube or the ice maker assembly itself.

What I do: See the ice maker page, or call and I will sort it in the same visit.

How I work

Diagnose first. Price before parts.

I start with the coils and fans because that is where most refrigerator problems live, then check the defrost system and controls. You get a clear price before any part goes in. If the fix is not worth it, I say so.

Repair or replace?

A refrigerator under about 12 years old with a fan, coil, defrost or relay problem is almost always worth repairing. Sealed-system failures on a budget unit past ten years usually are not, and I will tell you that on the phone if the symptoms point that way.

Brands I work on

Samsung, LG, Whirlpool, GE and GE Profile, Frigidaire, KitchenAid, Bosch, Maytag, Kenmore and most built-in units.

Customers

Refrigerator repairs, in their words

★★★★★

“Ramez was great to work with. Gave him a challenge and he was able to find parts and repair our 30 year old refrigerator. Thank you!”

Debora · Google review

★★★★★

“Ramez was great, he was able to come out same day, diagnosed the issue, ordered the part, and was back as soon as it came in to repair our refrigerator.”

Jason · Google review

★★★★★

“Ramez did a great job of repairing our GE refrigerator and GE dishwasher. I will be calling R3M for future repairs.”

Lori · Google review

Questions

Refrigerator repair questions

How fast can you get to a warm refrigerator?

Refrigerators get priority. Call in the morning and I can usually be there the same day anywhere in Rockwall, Heath, Fate, Royse City, Rowlett, Forney or Sunnyvale.

Should I unplug it while I wait?

No. Keep it closed and running. If the freezer is still cold, move the most important food from the fridge side into the freezer.

Do you repair built-in and counter-depth refrigerators?

Yes, including KitchenAid, Bosch, GE Profile and Monogram built-ins.

How does pricing work?

I diagnose first and give you a clear price before any work starts. No surprises added afterward.

Is the repair guaranteed?

Yes. Every repair comes with a warranty on the parts I install and on my work.

From a recent job

What a refrigerator that stopped cooling looks like from the back

Two photos from a Samsung refrigerator I worked on this week. No stock images, this is the actual unit.

Before and after: dust-clogged condenser coils on a Samsung refrigerator, then the same coils cleaned
Condenser coils before and after cleaning. Packed with dust and pet hair, the coils cannot shed heat, so the compressor runs hot and long and the fridge struggles to hold temperature. Cleaned, the compressor can breathe again. This is the first thing I check on a warm fridge.
Frost building up on the Twin Cooling panel inside a Samsung refrigerator
Frost on the back panel inside the fresh-food section. On Samsung Twin Cooling models this usually means the evaporator behind that panel is icing over, and the defrost system or airflow needs attention before the fridge warms up completely.
Need help today?

Same-day refrigerator repair around Rockwall.

Honest diagnosis, a clear price before any work starts, and a warranty on every repair.

Call (469) 446-4242Book Service