Will not drain
Usual cause: Drain pump clogged with a sock or coin, or the pump has failed.
What I do: Pump cleared or replaced. Under an hour.
Washers are the appliance I repair most. Front-load, top-load, stacked units in a closet, all of them. I am Ramez, owner of R3M Appliance Repair, and I carry the common washer parts on the truck so most repairs in Rockwall and nearby are finished on the first visit.
The problems I see most, what usually causes them, and how I fix them.
Usual cause: Drain pump clogged with a sock or coin, or the pump has failed.
What I do: Pump cleared or replaced. Under an hour.
Usual cause: Lid switch or door lock on newer machines, drive belt or coupler on older ones.
What I do: All common parts I carry.
Usual cause: Door boot on front-loaders, fill hoses, drain hose or the pump housing.
What I do: Catch it early and it stays a small repair instead of a floor repair.
Usual cause: Samsung and LG codes usually point to the drain pump, door lock or a sensor.
What I do: I read the code, confirm it with a test, then replace only what failed.
Usual cause: Worn suspension rods or shock absorbers, or the unit is out of level.
What I do: Suspension parts are a same-day job.
I run the machine, pull the code if there is one, and check the pump, door lock and drive parts in that order. You get a price before the repair starts.
Pumps, switches, locks, belts and hoses are always worth fixing. A cracked outer tub or a failed bearing on a ten-year-old front-loader is where I will be honest about replacing.
Samsung, LG, Whirlpool, Maytag, GE, Kenmore, Frigidaire, Electrolux and Bosch.
“Ramez repaired my washing machine. He came out on time and repaired it in 30 minutes. Clean and professional. Now my washing machine drains and fills correctly. Would definitely recommend.”
Adam · Google review
“Ramez is my hero! I tried everything and I could not get my washer to work, he had it fixed within five minutes! HIGHLY recommend!!!”
Gia · Google review
“He was quick and fast! He repaired my Samsung washer within 30mins.! I will definitely recommend him again!”
Kanisha · Google review
Yes, both, plus stacked laundry centers and washer-dryer combos.
Yes. I drain it on site and then repair the cause, usually the pump or door lock.
No. I handle that.
I diagnose first and give you a clear price before any work starts. No surprises added afterward.
Yes. Every repair comes with a warranty on the parts I install and on my work.
Honest diagnosis, a clear price before any work starts, and a warranty on every repair.