Dishwasher: E24 or E25 code, won't drain
Usual cause: Clogged or failed drain pump, a blocked check valve, or the drain hose.
What I do: I clear or replace the pump and check the whole drain path. One of the most common Bosch calls I get.
Bosch dishwashers are the quietest and best-built dishwashers most people will own, and they are worth repairing almost every time. I am Ramez, owner of R3M Appliance Repair. Bosch dishwashers are a specialty of mine in Rockwall and Heath, and I also work on Bosch refrigerators, washers, dryers, ovens and cooktops.
Bosch appliances have their own patterns. These are the calls I get most often around Rockwall.
Usual cause: Clogged or failed drain pump, a blocked check valve, or the drain hose.
What I do: I clear or replace the pump and check the whole drain path. One of the most common Bosch calls I get.
Usual cause: Leak at a hose, pump seal or the sump. The float in the base pan trips and shuts the machine down.
What I do: I find the leak, fix it and reset the float. Not just tip it and send it.
Usual cause: Door latch, control module or a failed heat pump.
What I do: Diagnosed on site, quoted before any part is ordered.
Usual cause: Fan, defrost system or door gasket.
What I do: Same-day in most cases.
Usual cause: Drain pump, door lock, heater or thermostat.
What I do: Common parts ordered quickly when not on the truck.
100 through 800 Series and Benchmark dishwashers, counter-depth and French-door refrigerators, compact washers and dryers, wall ovens, slide-in ranges, induction and gas cooktops.
Common Bosch dishwasher parts (drain pumps, latches, hoses) are on the truck. Control modules and heat pumps are ordered and usually arrive in two to four days.
I test before I quote, and you get the price before any part goes in. If a Bosch repair is not worth it, I say so. That is why people around Rockwall keep calling back.
Real Google reviews from customers with Bosch appliances.
“Ramez - Excellent service. He came out same day to repair my Bosch dishwasher in Heath, TX”
Mike G. · Google review
“Repaired my Bosch dishwasher in Rockwall, Tx!”
Omi T. · Google review
Sometimes it is just a clogged filter, and I will tell you that on the phone. If cleaning the filter does not clear it, the pump or check valve needs work.
Yes. These machines commonly run 15 years or more. A pump or latch is a small fraction of a new 800 Series.
No. R3M is an independent repair company. If your Bosch is still under the manufacturer's warranty, use that first.
I diagnose first and give you a clear price before any work starts. No surprises added afterward.
Yes. Every repair comes with a warranty on the parts I install and on my work.
Honest diagnosis, a clear price before any work starts, and a warranty on every repair.